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Terms and Conditions

 

 

Payment

  • We accept Credit Cards - Purchase Orders - Company Checks - Wire Transfers - and Paypal.


  • Payment terms of Net 15- 30 days  is granted to qualified customers. Prices are quoted in US Dollars and once a formal quote is issued it is valid for ten business days.


  • All orders are subject to final acceptance by J & M Scientific at the prices in effect at the time quoted.



Product Warranty & Satisfaction Guarantee


Every item sold as refurbished by J&M Scientific comes with a standard 90-day parts & labor warranty unless otherwise specified.

 

J & M Scientific LLC  guarantees the performance of all products in the manner described. The purchaser must determine the suitability of the product for its particular use. Within the 90-day warranty period, should any product fail to perform satisfactorily due to any reason other than misuse, we  will replace the item  or refund the purchase price.



Shipping

 

We will determine best method of shipping based upon item and shipping location. Our preferred shipping method  is FedEx Ground service unless items require freight service. We will pick the LTL carrier of our choice to safely and securely transport the item to its destination. BUYER is responsible for any taxes, duties and any other applicable charges associated with items being shipped internationally.

 

 

Returns & Cancellation

 

 

Customers who cancel orders after refurbishing has begun or after delivery where there are no equipment performance issues will be subject to a 20% Restocking Fee and responsible for 100% of Shipping & Handling Costs for both the delivery and the return.

 

We issue RA Numbers upon request for all returns so we can track and ensure appropriate credit to your account. To return goods please provide us with the following info:

 

J & M Invoice Number
Purchase Order Number
Reason for Return